Apps & Technology
Airstream Apps and Technology Support
Updates to AT&T's Data Plans
AT&T decided to retire the unlimited plans, including the Unlimited Adventure Plan available for Airstream ...
Why did I receive an email to verify my email address on August 18, 2020?
As part of ongoing maintenance to Airstream’s Smart Control and Connected platforms, you were sent a messag...
What all is included in the Firmware 8.1.0 update?
Automatic firmware update pushed live: August 12, 2020 If the Airstream Classic router is currently on and ...
How to use Airstream Smart Control features with the interior control panel
Learn all about the Smart Control Technology functions with a step-by-step guide. Featured with the Airstre...
What all is included in the Firmware 8.0.0 Update?
Automatic firmware update pushed live: July 9, 2019. If the Airstream Classic router is currently on and co...
What kind of wireless router is in the Airstream Smart and Airstream Connected system?
The Airstream Smart Control and Airstream Connected system uses a Peplink BR1 Mini mobile router that comes...
What’s the difference between LTE and LTE-A?
LTE (Long Term Evolution) is a standard for wireless broadband communication for mobile devices. LTE-A (Lon...
I unable to connect to my router with the Airstream Connected app. What do I do?
For the app to connect to your router, it needs to be connected to the "Airstream_XXXX" network. To check ...
How do I set up my Airstream Connected Kit?
A quick start guide that walks you through activating your data plan can be found in your Airstream Connect...
My internet used to be very fast, but has slowed down. Why?
Cellular internet tends to vary more in terms of performance than most home internet connections based on n...
Where do I find warranty information on my Airstream Connected Kit?
Warranty information can be found in your Airstream Connected Kit folder.
I’ve heard a lot about Campground Wi-Fi and we should turn it off. Why?
Campground Wi-Fi or Wi-Fi as WAN allows your device to connect to external wireless networks for internet. ...
Where can I find Airstream trip and camping checklists?
Airstream Care was created to make ownership easier. The app has preloaded checklists to help remind you of...
How can I contact Mercedes-Benz Pro Connect Customer Assistance?
The Customer Assistance Center (CAC) at Mercedes-Benz can help Airstream touring coach owners with question...