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FAQ

  • What is the regular maintenance schedule?

    Failure to maintain your travel trailer can cause premature and unexpected parts breakage and/or erratic op...

    Airstream, Inc.
    November 19, 2019 03:05
  • Can I skip the dealership and buy directly from Airstream?

    No, and for several good reasons!  Airstream manufacturers and sells products to a network of authorized de...

    Airstream, Inc.
    November 19, 2019 02:39
  • What is shore power?

    Shore power is the AC electrical power service provided in campgrounds. There are three main types of shore...

    Airstream, Inc.
    November 19, 2019 02:15
  • What is a tandem axle travel trailer?

    A tandem axle means that there are two axles on a single travel trailer, one in front of the other.  When ...

    Airstream, Inc.
    November 19, 2019 02:01
  • What is boondocking or dry camping?

    Boondocking is most commonly defined as, “A brushy rural area or location; To camp in a dry brushy location...

    Airstream, Inc.
    November 19, 2019 01:51
  • Does Airstream offer roadside service?

    Yes! If you purchase a new Airstream, you get three complimentary years of 24/7 Coach-Net emergency roadsid...

    Airstream, Inc.
    August 14, 2019 13:01
  • Will Airstream repair damages to my travel trailer?

    Airstream’s sole and exclusive obligation is to repair any covered defects discovered within the warranty c...

    Airstream, Inc.
    July 23, 2019 16:09
  • When does my coverage end on my Limited Warranty Policy?

    Airstream is committed to continuous quality improvement. We are further committed to using products that c...

    Airstream, Inc.
    July 23, 2019 15:48
  • What is not covered in the Limited Warranty Policy?

    1. Tires, batteries, stereo, television, range/stove, furnace, refrigerator, air conditioner, toilet, water...

    Airstream, Inc.
    July 23, 2019 15:41
  • How do the solar panels in my Airstream work?

    Airstream utilizes Zamp solar panels and a SunExplorer charge control and display. Cut the cord to expensiv...

    Airstream, Inc.
    July 22, 2019 13:31
  • How can I tell how much solar charge I have?

     Three different colored LED’s indicate the status of the battery charge. Green = Full, Yellow = Partial, b...

    Airstream, Inc.
    July 22, 2019 13:30
  • Can I vacuum my floor in my trailer/touring coach?

    Use a soft broom to sweep the floor. A vacuum cleaner may damage the flooring, especially the type that use...

    Airstream, Inc.
    July 22, 2019 12:56
  • Is there a way to clean the drains?

    The only cleaning agents that can be used without causing harm to the drain system are household ammonia an...

    Airstream, Inc.
    July 19, 2019 19:08
  • How and when should I dump my black tank?

    When you are in a park and connected to a sewer outlet, keep the main holding tank dump valve closed, and e...

    Airstream, Inc.
    July 19, 2019 19:06
  • What should I do if I smell gas in my trailer/touring coach?

    1. Extinguish any open flames, pilot lights, and all smoking materials. 2. Do not touch electrical switches...

    Airstream, Inc.
    July 19, 2019 16:22
  • How can I tell if there is a leak in my liquid propane gas tank?

    If an appliance is left on or there is a leak or open flow in the system, the bypass pressure will not be a...

    Airstream, Inc.
    July 19, 2019 16:17
  • Should I clean my TV antenna?

    The antenna is constructed with an automotive-grade plastic. Clean only with mild soap and water. Use no so...

    Airstream, Inc.
    July 19, 2019 15:04
  • How do I report a defect on my trailer/touring coach?

    If you believe your vehicle has a defect which could cause a crash or could cause injury or death, you shou...

    Airstream, Inc.
    July 19, 2019 13:40
  • Should I disconnect my LPG detector before storing my trailer?

    It is not recommended that the detector be disconnected from the battery during periods of storage. There i...

    Airstream, Inc.
    July 19, 2019 12:37
  • How do I test my LPG detector?

    The Test/Reset button is used to verify proper alarm function. Executing the test function sounds the alarm...

    Airstream, Inc.
    July 19, 2019 12:34
  • What do I need to know about my Liquid Propane Gas (LPG) detector?

    This detector has a seven-year life; see end-of-life notification in LPG detector manual. Please read the e...

    Airstream, Inc.
    July 19, 2019 12:31
  • How should I clean the shower?

    To clean your fiberglass shower stall unit, use warm water and a liquid detergent. Do not use abrasive clea...

    Airstream, Inc.
    July 18, 2019 20:28
  • How should I clean my faucets and sinks?

    All that is needed to clean your faucet is a soft, damp cloth. Airstream does not recommend the use of scou...

    Airstream, Inc.
    July 18, 2019 20:24
  • Are there certain things you can't flush/put down the drains?

    • Facial tissues (they do not dissolve like toilet paper). • Automotive antifreeze, ammonia, alcohols, or a...

    Airstream, Inc.
    July 18, 2019 20:19
  • How do I get rid of the new/chemical smell in my trailer?

    Immediately after the purchase of your new recreational vehicle and sometimes after it has been closed up f...

    Airstream, Inc.
    July 18, 2019 20:12
  • Are there any tips for parking my trailer/touring coach?

    To reduce the risk of personal injury or damage to the vehicle power train as a result of vehicle/trailer m...

    Airstream, Inc.
    July 18, 2019 20:00
  • How do I remove my hitch cover?

    1. Kneel down behind the rear bumper. There are two black wing nuts on each corner of the cover shown below...

    Airstream, Inc.
    July 18, 2019 19:23
  • Should I use my awning in the rain/wind/etc. ?

    The automatic extra strong awning comes with a Direct Response™ System wind sensor. The Direct Response™ Sy...

    Airstream, Inc.
    July 18, 2019 19:20
  • How do I program the LED brightness?

    1. The display needs to enter the brightness programming mode. To do this, press and hold the BATT button; ...

    Airstream, Inc.
    July 18, 2019 18:44
  • How do I read the battery voltage?

    1. Press the BATT button and release it, the display will show the battery (House) voltage on the LED displ...

    Airstream, Inc.
    July 18, 2019 18:42
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