Shipping + Delivery
- What is the Airstream Supply Company shipping policy?
- Is a signature required for my order?
- Flat Fees
- Oversized + Select Items
- Shipping Times
Returns Policy
- What Can I Return?
- How Do I Make a Return?
- How Will My Refund Be Applied?
- Deductions
- 'Oversized' + 'Return to Supplier'
- Damaged Items
Sale Policy
Orders & Payment
- Can I order a gift for someone else?
- Do I need to create an account to place an order?
- Can I buy an Airstream gift card on this site?
- Can I place an order by phone?
- What are my payment options?
- Can I trust you with my payment?
Delivery & Returns
- Can I buy these products when I visit the Airstream Factory in Jackson Center, Ohio?
- I received a damaged or incomplete order. What now?
- I never received the item I purchased. What now?
- I'm so excited about my order! When will it arrive?
- So you ship internationally?
- Which shipping carriers do you use?
My Account
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What size of generator is needed to operate my Airstream?
A generator is a helpful accessory for keeping batteries charged and running the air conditioner when you're boondocking and not hooked up to shore power. B...
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Power saving tips
When disconnected from shore power, your system is entirely relying on your house batteries. No matter which type of batteries you have on board, you likely...
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Should I apply grease to the hitch ball of my Airstream travel trailer?
To reduce damage from metal to metal contact between the hitch and coupler, it is recommended that you apply a thin layer of grease to your hitch ball befor...
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What do I do if my trailer begins to sway while towing?
If sway occurs, the following techniques should be used: 1. Slow down immediately, remove your foot from the accelerator. Avoid using the tow vehicle brakes...
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How to Clean the Interior and Exterior of an Airstream
Learn about the best cleaning products for the inside and outside of your Airstream, and get recommendations for how to clean different surfaces. Shop Cl...
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Your Power System - Everything You Need to Know About Electricity
On this episode of Ask an Airstreamer, an electro-savvy Airstream Ambassador and Airstream’s top product engineer share their tips and tricks to keep the ...
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Getting started with Airstream Smart Control Technology
Learn how to set up your Airstream Smart Control app in our step-by-step user guide so you can get started on your next big adventure. Smart Control Techno...
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What is Airstream Academy?
Airstream Academy offers Dreamers and Streamers the knowledge to hitch, travel, and camp. Learn the ins and outs of Airstreaming by exploring the most frequ...
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