What is not covered in the Limited Warranty Policy?

While each new Airstream comes with a 2-year, Bumper-To-Bumper Limited Transferable Warranty and 3 years of Coach Net 24/7 Roadside Assistance, there are items not covered in the warranty.

TRAVEL TRAILER WARRANTY DOES NOT INCLUDE:

1. Accessories and equipment that are working as designed, but which you are unhappy because of the design;
2. Structural elements, components or other similar items of the travel trailer that are not specifically included in the definition of Structural Components set forth above in this Limited Warranty.
3. Normal deterioration due to wear or exposure, including but not limited to floor coverings, rust, corrosion, oxidation, and cosmetic blemishes. In addition, this Limited Warranty does not apply to consumable parts that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship;
4. Normal maintenance and service items, including but not limited to batteries, tires, axles, axle alignment, glass breakage, fuses, bulbs, lubricants, sealants and seals, door adjustments, awning tension. In addition, this Limited Warranty does not apply to consumable parts that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship;
5. After-market equipment or accessories installed on the travel trailer after completion of manufacture by Airstream, or any defects or damage caused by such items;
6. Travel trailers not purchased through an authorized dealer of Airstream and travel trailers purchased directly or indirectly through auction, salvage, repossession, or other non-customary sale means.
7. Any travel trailer used other than for temporary recreation purposes, including, but not limited to, use of the travel trailer for residential, rental, business and commercial purposes, or any travel trailer purchased by, registered by, or titled in the name of a business association (such as any LLC, corporation, or partnership). If the travel trailer owner or user files a tax form claiming a business or commercial tax benefit or income related to the travel trailer, it shall be irrefutable that the travel trailer has been used for rental, commercial or business purposes.
8. Defects or damage caused by, in whole or in part, or in any way related to: Accidents, misuse (including off-road use), or negligence; Failure to comply with the instructions set forth in any owner’s manual provided with the travel trailer; Alteration or modification of the travel trailer except such alterations or modifications approved in writing by Airstream; Acts of God or other environmental conditions, such as lightning, hail, salt causing rust, or other chemicals in the atmosphere; De-icing agents or other chemicals applied to the travel trailer; Failure to properly maintain or service the travel trailer, including but not limited to the maintenance of lubricants, sealants, and seals; Condensation and the results of condensation including water damage and the growth of mold or mildew (mold and mildew are natural growths given certain environmental conditions and are not covered by the terms of this Limited Warranty); The addition of weight to the travel trailer that causes the total weight to exceed applicable weight ratings, or addition of weight causing improper distribution of the weight of the travel trailer; Failure to seek and obtain repairs in a timely manner; Failure to use reasonable efforts to mitigate damage caused by defects; Failure to properly ventilate the travel trailer; Improper electric power supply or improper travel trailer hookup to other facilities; Acts or omissions of any person or entity other than Airstream.
9. Hardware or software of a third-party device that is connected to the travel trailer or its components, even if integrated or delivered with the travel trailer. Airstream is not responsible for the quality or accuracy of any information or service accessed through or from any third-party device or platform. Software distributed by Airstream inside or outside the travel trailer (including, but not limited to, system software and or applications) is not covered by this Limited Warranty. Airstream does not warrant that connections to, from or through the travel trailer will be uninterrupted or error-free. Also, the user should back-up their data and information frequently. Airstream is not responsible for any loss or damage to data or information made available in connection with the use of the travel trailer. In addition, this Limited Warranty does not apply to: (a) to damage caused by use with another product or service; (b) to damage caused by a third party device or service (including upgrades and expansions), or (c) to obsolescence or lack of utility due to incompatibility with future versions of external hardware or software, including, but not limited to mobile devices.

TOURING COACH WARRANTY DOES NOT INCLUDE:

1. The chassis and power train, including, by way of example, the engine, drive-train, steering, ride and handling, braking, wheel balance, muffler, tire wear or failure, tubes, batteries and gauges, suspension, exterior shell, exterior doors, etc.
2. Accessories and equipment that are working as designed, but which you are unhappy because of the design;
3. Normal deterioration due to wear or exposure, including but not limited to floor coverings, rust, corrosion, oxidation, and cosmetic blemishes. In addition, this Limited Warranty does not apply to consumable parts that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship;
4. Normal maintenance and service items, including but not limited to batteries, tires, glass breakage, fuses, bulbs, lubricants, sealants and seals, door adjustments, and awning tension In addition, this Limited Warranty does not apply to consumable parts that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship;
5. After-market equipment or accessories installed on the motorhome after completion of manufacture by Airstream, or any defects or damage caused by such items;
6. Motorhomes not purchased through an authorized dealer of Airstream and motorhome’s purchased directly or indirectly through auction, salvage, repossession, or other non-customary sale means.
7. Any motorhome used other than for temporary recreation purposes, including, but not limited to, use of the motorhome for residential, rental, business and commercial purposes, or any motorhome purchased by, registered by, or titled in the name of a business association (such as any LLC, corporation, or partnership). If the motorhome owner or user files a tax form claiming a business or commercial tax benefit or income related to the motorhome, it shall be irrefutable that the motorhome has been used for rental, commercial or business purposes.
8. Defects or damage caused by, in whole or in part, or in any way related to: Accidents, misuse (including off-road use), or negligence; Failure to comply with the instructions set forth in any owner’s manual provided with the motorhome; Alteration or modification of the motorhome except such alterations or modifications approved in writing by Airstream; Acts of God or other environmental conditions, such as lightning, hail, salt causing rust, or other chemicals in the atmosphere; De-icing agents or other chemicals applied to the motorhome; Failure to properly maintain or service the motorhome, including but not limited to the maintenance of lubricants, sealants, and seals; Condensation and the results of condensation including water damage and the growth of mold or mildew (mold and mildew are natural growths given certain environmental conditions and are not covered by the terms of this Limited Warranty); The addition of weight to the motorhome that causes the total weight to exceed applicable vehicle weight ratings, or addition of weight causing improper distribution of the weight of the motorhome; Failure to seek and obtain repairs in a timely manner; Failure to use reasonable efforts to mitigate damage caused by defects; Failure to properly ventilate the motorhome; Improper electric power supply or improper motorhome hookup to other facilities; Acts or omissions of any person or entity other than Airstream.
9. Hardware or software of a third-party device that is connected to the motorhome or its components, even if integrated or delivered with the motorhome. Airstream is not responsible for the quality or accuracy of any information or service accessed through or from any third-party device or platform. Software distributed by Airstream inside or outside the motorhome (including, but not limited to, system software and or applications) is not covered by this Limited Warranty. Airstream does not warrant that connections to, from or through the motorhome will be uninterrupted or error-fee. Also, the user should back-up their data and information frequently. Airstream is not responsible for any loss or damage to data or information made available in connection with the use of the motorhome. In addition, this Limited Warranty does not apply to: (a) to damage caused by use with another product or service; (b) to damage caused by a third party device or service (including upgrades and expansions), or (c) to obsolescence or lack of utility due to incompatibility with future versions of external hardware or software, including, but not limited to mobile devices.