Airstream Connected Support
What’s the difference between LTE and LTE-A?
LTE (Long Term Evolution) is a standard for wireless broadband communication for mobile devices. LTE-A (Lon...
I unable to connect to my router with the Airstream Connected app. What do I do?
For the app to connect to your router, it needs to be connected to the "Airstream_XXXX" network. To check ...
How do I setup my Airstream Connected Kit?
A quick start guide that walks you through activating your data plan can be found in your Airstream Connect...
My internet used to be very fast, but has slowed down. Why?
Cellular internet tends to vary more in terms of performance than most home internet connections based on n...
Where do I find warranty information on my Airstream Connected Kit?
Warranty information can be found in your Airstream Connected Kit folder.
I’ve heard a lot about Campground Wi-Fi and we should turn it off. Why?
Campground Wi-Fi or Wi-Fi as WAN allows your device to connect to external wireless networks for internet. ...
Where do I find my IMEI / ICCID to activate through att.com/airstream?
The IMEI and ICCID are located on the Airstream Connected QR Code label which can be found in your Connecte...
When I go to sign up for the data plan, the website gives me an error related to my address / PO box. What do I do?
The signup website requires an address that can be validated with the USPS. If you only have a PO box, cus...
I’m not able to connect to the internet after activating at att.com/airstream. What could be wrong?
Most activations are processed within 15 minutes, but can take up to 24 hours. After 15 minutes if the cel...